In the event of a medical emergency, you or someone on your behalf must contact the Emergency Assistance Provider before making a claim, if it is physically possible. In case you do not notify the company within the first 24 hours if hospitalized, it will result in reduction of insurance premium by 20% that are otherwise payable of any eligible medical expenses.
Additionally, you or someone on your behalf must also authorize Travelance to access all of your medical documentation from the medical services provider at the location you are/were hospitalized for treatment as well as your attending physician at home, if any.
Emergency Assistance Provider is available 24/7.
— Toll-Free – 1-800-334-7787 (Canada & USA)
— Collect – 905-667-0587 (Worldwide)